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- LIST ALL AGENTS IN CISCO UCCX 11.5 HOW TO
- LIST ALL AGENTS IN CISCO UCCX 11.5 INSTALL
- LIST ALL AGENTS IN CISCO UCCX 11.5 VERIFICATION
- LIST ALL AGENTS IN CISCO UCCX 11.5 PASSWORD
- LIST ALL AGENTS IN CISCO UCCX 11.5 OFFLINE
Workaround/SolutionĬisco recommends that customers upgrade to Release 11.0(1)SU1 if they are on the 11.0(1) release or install Release 11.5(1)ES if they are on the 11.5(1) release.
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Under normal production conditions, the command line output from the show process load cpu command indicates the Informix user consumes an inordinate amount of CPU. Cisco Unified Intelligence Center (CUIC) Data Sources shows the Live Data Streaming Source is offline. Live Data disconnects and Finesse users receive the error: "Live Data is not available after repeated attempts." The customer can observe any of these symptoms: Therefore, as a proactive measure, enhancements have been made to the product to greatly improve the stability of this critical service and thereby improve the stability of the Live Data feature. In certain heavily loaded customer systems and in internal tests, it was seen that there were issues such as Live Data disconnects for agents and high CPU due to the SocketIO service. The Live Data feature is a very critical feature of the UCCX solution and relies on an internal component called SocketIO in order to provide the required data to all agents and supervisors. The changes mentioned in this document are a proactive measure by Cisco. Note: You can be on Release 11.0(1) or 11.5(1) and not have any Live Data issues. There is a stability issue with the Unified Contact Center Express (UCCX) Live Data feature.
LIST ALL AGENTS IN CISCO UCCX 11.5 OFFLINE
UCCX 11.x: Live Data Streaming Source Offline after 'maxThreads' exhausted on port 9443 UCCX: Socket IO Service continuous disconnect for Live Data UCCX: Tomcat ECDSA certificate impact on Finesse Live Data
LIST ALL AGENTS IN CISCO UCCX 11.5 PASSWORD
UCCX: MIVR Keystore Password Out of Sync causing LD streaming source to go offline
LIST ALL AGENTS IN CISCO UCCX 11.5 HOW TO
Check Point Gaia: How To Bounce A VPN Tunnel.Brocade Switch: Finding An IP Address When You Kno.Cisco Paging: CUCM Version 10.5 and Informacast In.Good On You ISP For Fixing Your Problem.Brocade SX Series Switch: "Error - Please remove S.Cisco Voice: How To Increase The Recording Time Fo.Ping Plotter: Make Sure You Know Where The Delay Is.Cisco CUCM: How To Show A Services Listing In CLI.Cisco CUCM: How To Restart The Cisco Tomcat Service.Brocade\Foundry SX800: Upgrade Firmware Process On.Pic Of The Week: Guntersville Lake Sunset Sequence.Palo Alto: Adjusting The High Limit In Reporting.Brocade Switch: Finding What Firmware Version Your.Cisco ASA: Configuring FTP Access To FTP Server.Check Point Gaia: WebUI VS CLI During Upgrades/Hot.Cisco ASA: Activating 3DES On An K8 Image.SOAP -Performance Monitoring APIsĬisco DHCP Monitor Service Service Not ActivatedĬisco Prime LM Resource API Service Not ActivatedĬisco Prime LM Resource Legacy API Service Not ActivatedĬisco TAPS Service Service Not Activated SOAP - Diagnostic Portal Database Service
LIST ALL AGENTS IN CISCO UCCX 11.5 VERIFICATION
Requesting service status, please wait.Ĭisco CallManager Cisco IP Phone ServicesĬisco CallManager Personal DirectoryĬisco CallManager ServiceabilityĬisco CallManager Serviceability RTMTĬisco Certificate Authority Proxy FunctionĬisco Certificate Change NotificationĬisco Certificate Expiry MonitorĬisco Change Credential ApplicationĬisco Dialed Number Analyzer ServerĬisco Directory Number Alias LookupĬisco Directory Number Alias SyncĬisco Extension Mobility ApplicationĬisco IP Voice Media Streaming AppĬisco Intercluster Lookup ServiceĬisco Location Bandwidth ManagerĬisco Log Partition Monitoring ToolĬisco SOAP - CDRonDemand ServiceĬisco Trust Verification ServiceĬisco Unified Mobile Voice Access Service Warning:ServM is either starting/stopping Service Manager Response list for list request is NULL Welcome to the Platform Command Line InterfaceĢ vCPU: Intel(R) Xeon(R) CPU E5-2609 0 2.40GHzĪdmin: utils service restart Cisco Tomcatĭon't press Ctrl-c while the service is getting RESTARTED.If Service has not Restarted Properly, execute the same Command Again I SSH'ed into the CUCM and this below is what I did:Ĭommand Line Interface is starting up, please wait. I cant remember in this situation why I had to do it. There are a few occasions when I have needed to restart the Cisco Tomcat service on CUCM.